OUR WARRANTY MISSION
We want to give our clients full confidence in our Products and Services.
We want to take the risk away from our customers.
And we will do this because we believe in our products.
OUR WARRANTY TERMS AND CONDITIONS
Warranty: 2 years all inclusive. (I.e. Product, Batteries, Labour, Travel)
Warranty small print:
**Please add the equipment to your insurance against the above events.
**Battery Warranty is reduced to 6 months during Loadshedding conditions.
OUR RETURN POLICY TERMS AND CONDITIONS
It is the sole responsibility of the customer to determine that the goods or services ordered are suitable for the intended purpose.
Any discrepancies or failures of the goods supplied must be reported to Cooper Power within 48 hours of dispatch by Cooper Power, failing which it is accepted that the order has been satisfactorily executed.
Any correctly supplied goods that are returned within 48 hours of dispatch by Cooper Power will attract a 10% handling fee.
No returns will be accepted after 48 hours of dispatch.